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Natural HR
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Past Incidents
Jul 17, 2025
No incidents reported today.
Jul 16, 2025
No incidents reported.
Jul 15, 2025
No incidents reported.
Jul 14, 2025
No incidents reported.
Jul 13, 2025
No incidents reported.
Jul 12, 2025
Completed -
Maintenance has been successfully completed and the additional downtime planned for 1800 to 2000 is no longer required
Jul 12, 17:11 BST
Jul 12, 17:11 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 06:00 BST
Jul 12, 06:00 BST
Scheduled -
Your Moorepay software will be unavailable on Saturday 12th July between 06:00 and 08:00 BST and 18:00 and 20:00 BST.
We were unable to carry out this maintenance on Sunday 6th of July due to a global technical issues with a third party software tool. This issue has been resolved and therefore we have rescheduled the maintenance to Saturday 12th of July.
Note that any jobs scheduled to run during the maintenance period will run once the system is available again, or when the next scheduled time is reached.
If you have any difficulties logging in after 20:00 on Saturday, please raise a case and a member of our support team will happily assist further.
We're sorry for any inconvenience that may be caused for you by this maintenance. If you have any questions you can contact us by opening a case.
Jul 9, 10:31 BST
We were unable to carry out this maintenance on Sunday 6th of July due to a global technical issues with a third party software tool. This issue has been resolved and therefore we have rescheduled the maintenance to Saturday 12th of July.
Note that any jobs scheduled to run during the maintenance period will run once the system is available again, or when the next scheduled time is reached.
If you have any difficulties logging in after 20:00 on Saturday, please raise a case and a member of our support team will happily assist further.
We're sorry for any inconvenience that may be caused for you by this maintenance. If you have any questions you can contact us by opening a case.
Jul 9, 10:31 BST
Jul 11, 2025
No incidents reported.
Jul 10, 2025
No incidents reported.
Jul 9, 2025
No incidents reported.
Jul 8, 2025
No incidents reported.
Jul 7, 2025
No incidents reported.
Jul 6, 2025
Completed -
The scheduled maintenance has been completed.
Jul 6, 20:00 BST
Jul 6, 20:00 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 06:00 BST
Jul 6, 06:00 BST
Scheduled -
Your Moorepay software will be unavailable on Sunday 6 July between 06:00 and 08:00 BST and 18:00 and 20:00 BST.
We're conducting essential maintenance and recommend that no one accesses the software during these times on Sunday.
Note that any jobs scheduled to run during the maintenance period will run once the system is available again, or when the next scheduled time is reached.
If you have any difficulties logging in after 20:00 on Sunday, please let us know.
We’re sorry for any inconvenience that may be caused for you by this maintenance. If you have any questions you can contact us via our customer help centre.
Best wishes,
Moorepay
Jul 2, 11:11 BST
We're conducting essential maintenance and recommend that no one accesses the software during these times on Sunday.
Note that any jobs scheduled to run during the maintenance period will run once the system is available again, or when the next scheduled time is reached.
If you have any difficulties logging in after 20:00 on Sunday, please let us know.
We’re sorry for any inconvenience that may be caused for you by this maintenance. If you have any questions you can contact us via our customer help centre.
Best wishes,
Moorepay
Jul 2, 11:11 BST
Jul 5, 2025
No incidents reported.
Jul 4, 2025
No incidents reported.
Jul 3, 2025
No incidents reported.